With the purchase of products, the consumer is given the opportunity to dissolve the contract, without giving a reason for doing so, for a period of 14 days. This reconsideration period commences on the day after the consumer, or a representative designated in advance and announced to the trader by the consumer, receives the product.
During the reconsideration period, the consumer will carefully handle the product and the packaging. He shall unpack or use the product only to the extent to which it is necessary to assess whether or not he wishes to keep the product. If he makes use of his right of withdrawal, he shall return the product with all delivered accessories and – if reasonably possible – in the original condition and packaging to the trader, along with a fully completed withdrawal form which is enclosed by the trader at the initial delivery of the product to consumer, all in accordance with the reasonable and clear instructions given by the trader.